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Shopping with us is straightforward and secure. Select your preferred picture frame size or custom measurement, and choose your favorite picture frame style. We have the following 9 picture frame styles for you:
Then pick a colour according to your choice. We have a wide range of products regarding picture frame accessories, including Picture Mounts, Acrylic Sheets,Backing Boards for Picture Frames, and many more. You can add any accessory according to your choice to your order. Moreover, you can also buy these framing accessories solely. After deciding what you are willing to buy, add those products to the basket and complete a protected checkout. You’ll receive order confirmations, tracking updates, and clear information on delivery and returns. So that you always know what to expect. If you need help, our highly professional support team is ready to assist you.
Placing an order at Alison Kingsgate is quick, simple, and completely secure. Whether you’re choosing standard frames, made to measure frames, or framing accessories, the process is very smooth. Here’s how it works:
You can check out as a guest or create an Alison Kingsgate account. Setting up an account makes future orders faster and gives you access to:
This way, buying picture frames online becomes smooth and transparent every time you shop with us.
At Alison Kingsgate, we make sure paying for your order is safe, simple, and flexible. Stripe powers our checkout system. It is a trusted global payment gateway, protected with full SSL encryption to keep your details secure.
You can pay using:
Once your payment is processed, you’ll receive an order confirmation email along with an invoice for your records. It ensures you always have proof of purchase and peace of mind that your order has been successfully placed.
If a payment fails or you experience any issues at checkout, our support team is ready to help. Simply contact us and we’ll guide you through completing your order quickly and securely.
Reliable, protected payment options are always available for shopping for picture frames and accessories online at Alison Kingsgate.
We take pride in delivering your order safely and on time. Every frame and accessory from Alison Kingsgate is carefully packed and shipped through trusted delivery partners. Here’s what you can expect:
Your picture frames will arrive in perfect condition. Each order is wrapped securely and fitted with protective corner guards to prevent damage during transit.
Our standard shipping is free across the UK for orders over £10. For fast delivery, you can choose express delivery, and it costs only £ 6.99. You can see details regarding shipping and delivery on our Shipping Information page.
At present, we deliver across the UK. If you’re based outside the UK, please get in touch with our support team, and we’ll confirm whether international delivery is possible for your order.
From checkout to doorstep, our delivery process is designed to be reliable, transparent, and worry-free.
Keeping track of your order is simple with Alison Kingsgate. As soon as your purchase is confirmed, you’ll receive regular updates to keep you informed about the status of your parcel.
We want you to be fully satisfied with your purchase. If, for any reason, you’re not satisfied, we offer a 14-day free returns policy for eligible items
For full details, please visit our Returns Policy page. With our straightforward process and free return option, shopping for picture frames online at Alison Kingsgate is completely risk-free.
For more than 28 years, Alison Kingsgate has been a trusted name in the picture framing industry. We have supplied our high-quality picture frames and accessories to million of satisfied customers across the UK. Our long-standing reputation is built on craftsmanship, reliability, and excellent customer care.
When you shop with us, you can be confident that a safe shopping guarantee backs every order. From secure online payments to careful packaging and trusted delivery partners, every step of the process is designed to protect your purchase and give you peace of mind.
We’re a UK-based business with decades of experience in custom and standard picture frames. It means you’re not just buying a product, you’re buying from a specialist.
Choosing Alison Kingsgate means choosing a brand that customers have trusted since 1997.
Yes, you can cancel your order if it has not yet been dispatched. Please contact our support team as soon as possible, and we’ll confirm if cancellation is possible.
We do provide discounts for bulk or trade orders. If you’re a business, gallery, or need large quantities of frames, please reach out to our customer service team for a custom quote.
Choosing the right size depends on the artwork or photo you want to display. To make this easier, we’ve created a simple Picture Frame Size Guide that walks you through measuring correctly before placing an order.
Currently, we deliver across the UK. If you’re based outside the UK, please contact our team to check if international delivery is possible for your order.
Yes, most of our frames are supplied with secure hanging fittings, so they’re ready to display as soon as they arrive.
In the unlikely event that your frame arrives damaged, contact us immediately with photos of the issue. We’ll arrange a replacement or refund at no extra cost to you.
Yes, we offer custom mounts alongside our standard options. You can choose mount sizes, colours, and styles to perfectly complement your frame.